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BLACKLION | THE DEN

TERMS & CONDITIONS

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Effective Date: 7 November 2026
Last Updated: 7 November 2026

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1. Introduction

Welcome to BlackLion — The Den.

These Terms & Conditions govern access to and use of the BlackLion website, membership platform, private member areas and related communication channels.

By accessing the website, applying for membership or using BlackLion services, you acknowledge these Terms & Conditions and the BlackLion Privacy Policy.

These Terms must be read together with the Privacy Policy, which explains how BlackLion collects, uses, stores and protects personal information.

 

2. Membership

BlackLion operates a private membership platform.

  • Membership is free of charge.

  • All membership applications are subject to review and approval by the BlackLion team.

  • Submitting an application does not guarantee acceptance.

  • Membership is personal and may not be shared, transferred or resold.

  • Members must provide accurate and up-to-date information.

  • Members are responsible for maintaining the confidentiality of their account credentials.

  • BlackLion reserves the right to approve or decline applications and suspend or terminate membership where these terms are breached or where reasonably necessary, subject to applicable law.

Membership does not provide an exemption from applicable laws or regulations.

 

3. Age and Eligibility

Membership is restricted to individuals aged 18 years or older.

By applying, you confirm that you meet this age requirement and that the information supplied is accurate.

BlackLion may request reasonable proof of age or identity where necessary for membership verification or legal compliance.

 

4. Website and Member Access

Website content, membership information and private collections are provided for informational and authorised member-access purposes.

BlackLion may update, modify, restrict or discontinue website features, content or membership access where reasonably necessary.

Unauthorised access, misuse of accounts, interference with website operations or attempts to bypass membership controls are prohibited.

 

5. Products, Collections and Legal Compliance

Any products, services or collections displayed on the website are subject to applicable South African laws and regulatory requirements.

BlackLion will only offer or facilitate products and services where legally permitted to do so.

Membership, private access, an invitation or an order request does not authorise any activity prohibited by law. Regulated products may only be supplied where all required legal permissions, licences and conditions are satisfied.

Product descriptions, images and availability are provided for general information and may change.

 

6. Orders, Payments and Fulfilment

Where ordering facilities are available:

  • Orders are subject to availability and confirmation.

  • An order request does not constitute acceptance until confirmed by BlackLion.

  • Prices, applicable charges and payment arrangements will be communicated before an order is finalised.

  • Collection facilities are not currently available.

  • Estimated fulfilment times may range from approximately 60 minutes to five working days, depending on the delivery method, location, availability and operational arrangements.

  • Some deliveries may involve independent third-party service providers.

  • Delivery estimates will be communicated or confirmed when the order is arranged.

  • Delays may occur due to circumstances beyond BlackLion's reasonable control. BlackLion will communicate material delays where reasonably possible.

BlackLion reserves the right to decline or cancel an order where necessary to comply with the law, address availability issues or correct a genuine pricing or listing error.

Payments, where accepted, will be processed through the payment arrangements communicated at the time of the transaction.

 

7. Cancellations, Returns and Refunds

Cancellation, return and refund requests will be handled in accordance with applicable South African consumer law and any specific product or service conditions disclosed before purchase.

Nothing in these Terms removes consumer rights that cannot lawfully be excluded, including applicable rights under the Consumer Protection Act and Electronic Communications and Transactions Act.

Where a product is defective, unsafe or does not meet applicable legal requirements, the remedies available under law will apply.

 

8. Member Conduct

Members are expected to act respectfully and responsibly when using BlackLion platforms and services.

Members may not:

  • Share private membership content or access credentials without permission.

  • Misrepresent their identity or membership status.

  • Use BlackLion platforms for unlawful activities.

  • Interfere with the privacy, security or rights of other members.

  • Reproduce or commercially exploit BlackLion content without written permission.

 

9. Intellectual Property

All BlackLion branding, logos, website content, graphics, images, written material and other original intellectual property remain the property of BlackLion or their respective rights holders.

No content may be copied, distributed, modified or commercially used without prior written permission, except where permitted by law.

 

10. Third-Party Platforms and Service Providers

BlackLion may use third-party service providers, including Wix, WhatsApp and independent delivery providers, to support website functionality, membership administration, communications and fulfilment arrangements.

Where necessary, relevant information may be shared with authorised service providers to facilitate these functions, meet legal obligations or provide requested services.

Such providers may process information in accordance with their own terms and privacy policies. BlackLion does not authorise these providers to use member contact information for their own independent marketing purposes.

BlackLion is not responsible for interruptions or delays caused by third-party platforms or providers to the extent permitted by applicable law. This does not affect any consumer rights or obligations that cannot lawfully be excluded.

 

11. Limitation of Liability

BlackLion will take reasonable steps to maintain its website, protect personal information and provide its services responsibly.

To the extent permitted by applicable law, BlackLion will not be liable for indirect, incidental or consequential losses arising from circumstances beyond its reasonable control, including third-party platform interruptions, network failures, unauthorised third-party access or temporary service disruptions.

BlackLion does not guarantee uninterrupted website availability or absolute security of electronic communications.

Nothing in these Terms excludes or limits liability, consumer rights or statutory obligations that cannot lawfully be excluded or limited under South African law, including obligations under POPIA.

 

12. Privacy and Personal Information

BlackLion respects the privacy of its members and handles personal information in accordance with its Privacy Policy, the Protection of Personal Information Act (POPIA) and applicable South African legislation.

Information collected through membership applications, website interactions, enquiries and communications may be used for membership administration, account management, responding to enquiries, providing services, security and legal compliance.

Members may request access to, correction of or deletion of their personal information, object to certain processing activities or exercise other rights available under applicable privacy legislation.

Further details regarding information collection, use, retention, security, cookies and privacy requests are set out in the BlackLion Privacy Policy.

 

13. WhatsApp and Marketing Communications

BlackLion may communicate with members through WhatsApp, email and other official communication channels for membership administration, service-related updates, announcements and promotional purposes.

Promotional communications will be sent subject to applicable consent requirements.

Members may opt out of promotional communications at any time by replying STOP or contacting BlackLion directly.

Opting out of promotional messages will not necessarily prevent essential membership or service-related communications.

BlackLion does not sell, rent or trade member contact information or provide it to third parties for their independent marketing purposes.

 

14. Changes to These Terms

BlackLion may update these Terms & Conditions when reasonably necessary.

The latest version will be published on the website, with the applicable effective or updated date.

Where changes materially affect members, BlackLion will take reasonable steps to communicate those changes.

Continued use of the website or membership services after an update constitutes acceptance of the revised terms to the extent permitted by law.

 

15. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with by the appropriate South African court or applicable dispute-resolution body, subject to any mandatory consumer rights.

 

16. Contact Information

For membership, website, privacy or terms-related enquiries:

Email: info@blacklionshub.com

Website: https://www.blacklionshub.com/

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BLACKLION — The Den. Private by Design.

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