STORE POLICY

1.Membership & Age Requirement

Black Lions Hub is a private, members-only platform.
You must be 18 years or older to register and place an order. By signing up, you confirm that you meet this legal requirement under South African law.

2.Products & Private Use

All products are cannabis- or hemp-derived and intended for private, personal use only.
We do not permit resale, sharing, or distribution, and access by minors is strictly prohibited.

3. Ordering & Payment

Orders can be placed via our website or members portal.
We accept:

EFT
Credit/Debit Cards
Approved Digital Wallets

All prices include VAT where applicable and may change without notice

4. Delivery & Packaging

Discreet, unbranded packaging for privacy
Local delivery: Pretoria & surrounding areas
Nationwide courier service available
Estimated delivery: 1–3 business days
Delivery fees vary by location
Customers are responsible for lawful possession and transport upon delivery.

5. Returns & Exchanges

No cash refunds
Exchanges or store credit only
Requests must be made within 7 days of receipt
Items must be unused, sealed, and in original packaging
Consumable, perishable, and clearance items are final sale

6. Product Quality & Safety

All products undergo independent laboratory testing.
Certificates of Analysis (COAs) are available on request to ensure quality and safety

7. Privacy & Data Protection

We respect your privacy and comply with POPIA.
Your personal information is used only for account management, order processing, and communication. We do not sell or share customer data without consent.

8. Right to Refuse

We reserve the right to refuse service, cancel orders, or suspend accounts if legal, age, or platform requirements are not met

Wholesale Partnerships

We work exclusively with approved, compliant partners.
Prospective partners are invited to contact Black Lions Hub to explore wholesale opportunities

Acceptance of Terms

By placing an order, you confirm that:

You are 18+
Products are for private use only
You accept responsibility for compliance with South African law